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    Help Center Lead Management and Reporting Lead Management FAQ

    The Traffic Source is Missing From Leads


    New Dashboard
    Legacy Dashboard

    To track the traffic source of every lead, the tracking code must appear on every page of your website.

    To find if the WhatConverts tracking code is on your page:

    1Open your website in a browser of your choice.
    2Right click your mouse and select "View page source". Press CTRL+F on your keyboard to open the search feature. Enter "iconnode" in the search box.
    3This should take you to the tracking code within the page source. Example:

      <script src="//scripts.iconnode.com/*****.js"></script>

    4If you do not find the tracking code on your website, you will need to add it. You can find your tracking code in the "Settings" then "Tracking Code" section on the left side menu of your WhatConverts dashboard.

      Note: If you have your Tracking Code installed via Google Tag Manager, you will need to check to make sure your Google Tag snippet is on your page.

    5If you are using WordPress, make sure to clear any and all caching plugins you have installed after publishing your WhatConverts tracking code.

    If you have any questions, please contact us here: Contact WhatConverts Support or email support@whatconverts.com

    To track the traffic source of every lead, the tracking code must appear on every page of your website. When visitors arrive at your website on different pages before submitting a form, WhatConverts needs to be able to track the visitors at the time they arrive on your website.

    To find if the tracking code is on your page follow these steps:

      1Open your website in a browser of your choice.
      2Right click your mouse and select "View page source". Press CTRL+F on your keyboard to open the search feature. Enter "scripts." in the search box.
      3This should take you to the tracking code within the page source and should look something like  <script src="//scripts.iconnode.com/*****.js"></script>
      4If you do not find the tracking code on your website, you will need to add it. You can find your tracking code in the "Settings" then "Tracking Code" section on the left side menu of your WhatConverts dashboard.

    Note: If you have your Tracking Code installed via Google Tag Manager, you will need to check to make sure your Google Tag snippet is on your page.

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    Whatconverts Features for your Business
    Email Notification Qualification
    Lead Management Email Notification Qualification

    Within the email, simply click “Yes” or “No” to answer whether or not the lead is quotable.

    Leads by Lead Page
    Analytics & Insights Leads by Lead Page

    Quickly see if your visitors converting on a "Contact Us" page, or on your site's other pages.

    Lead Notifications in Messaging Apps
    Analytics & Insights Lead Notifications in Messaging Apps

    New lead notifications appear instantly in Slack and other messaging apps.

    Leads by Week
    Analytics & Insights Leads by Week

    WhatConverts can plot your leads over a period of time to show when the fluctuations happened. 

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    Subscribe to our newsletter and get proven marketing strategies for growing your business.

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