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1Log into your WhatConverts Master Account. Click the "Master Account" icon and select "Additional Settings".
Select "Verified Addresses". Click "+ Add Verified Address".
2Select on the page:
Enter the Individual's or Company's information and select a "Country".
Follow the remaining prompts to add in the verification information, then upload any verification documents that are required.
Once all of the information has been filled in, click "Finish".
1Once your address has been verified, log into your WhatConverts Master Account. Click the "Master Account" icon. Select "Additional Settings".
Click "Verified Addresses" and select the "Pending Activation Numbers" tab.
2Click "View Numbers" in the row with the number(s) that need to be verified. This will take you to the Phone Numbers page of the profile the numbers are in.
3Click the "Pencil" icon to edit the tracking phone number.
From the Verified Address drop-down, select correct address the tracking number will be used for.
Click "Finish" to activate your phone number.
If you have any questions, please contact us here: Contact WhatConverts Support or email [email protected]
If your WhatConverts tracking numbers require verification, you will first need to add verification documents as noted in our help document What Numbers Require Activation.
1Log into your WhatConverts dashboard. Click "Master Account". Select "Settings" then "Verified Addresses".
2At the top of the page, select "+ Add Verified Address". Select from the drop-downs:
Follow the remaining prompts to add in the verification information then upload any verification documents that are required.
Once all of the information has been filled in, click "Add New Address". It can take 1 to 2 business days to verify an address.
Once the address is verified, you can add the address to your tracking number to activate the number.
1Log into your WhatConverts dashboard. Make sure to select the Account and Profile that you are adding the verified address to from the left-menu drop-downs. Under Profile, select "Tracking", then "Phone Calls" and "Phone Numbers".
2In the row of the tracking number you wish to activate, select the "Gear" icon to Edit the number. This opens the Edit Phone Number pop-up.
From the Verified Address drop-down, select correct address the tracking number will be used for.
Scroll to the bottom of the Edit Phone Number pop-up and click "Update".
One of our marketing experts will give you a full presentation of how WhatConverts can help you grow your business.
Get a 1:1 Demo
Read details from your calls without the need to listen to the entire call recording.
Route calls to multiple destination numbers at once using multi-ring functionality.
Reroute calls that occur outside your active business times.
All incoming calls will be directed to the business location closest to the caller.
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